This article will outline the procedures for modifying the timeslot for pick-up or drop-off during the checkout process.
For comprehensive information regarding the complete checkout process, please refer to this article.
Pick-up and drop-off times cannot be changed after the order is submitted.
Thrive App
1. Upon selecting your item and proceeding to the checkout, the application will automatically default to the earliest available time at the top of the checkout screen.
2. If you wish to modify the time, select the Change button.
3. On the pop-up screen, you will be presented with additional available timeslots.
4. Please select your preferred timeslot. If you receive an error message, try selecting another timeslot.
Thrive Website
1. Upon selecting your item and proceeding to the checkout, the website will automatically default to the earliest available time at the bottom of the checkout screen.
2. If you wish to modify the time, select the drop down.
3. On the dropdown, you will be presented with additional available timeslots.
4. Please select your preferred timeslot.
If you followed the steps and still have any questions, please don't hesitate to reach out to Guest Support.